Frequently Asked Questions

Who owns Pret A Manger?

Pret A Manger is a private company. After 22 years, founders Julian Metcalfe and Sinclair Beecham are still significant shareholders. Julian works in the business nearly everyday! The majority stake of the company has recently been acquired by European equity firm Bridgepoint.

Bridgepoint was chosen as a partner to Pret because the Bridgepoint team shares both the Pret vision and understands the Pret culture. It really is business as usual for the teams. Pret remains dedicated to selling healthy, preservative-free, fresh food.

Bridgepoint's investment is an opportunity to transform Pret A Manger from a domestic to an international business through controlled prudent expansion while maintaining everything that makes Pret work for both our customers and staff.

What foods are suitable for mums to be?

Although you should steer away from the smoked salmon, sushi and brie, all our mayos and yoghurts are pasteurised and so are completely safe for you to enjoy. Any questions, please call us on 0845 205 0000. In addition, you can view details of all our products here.

Why aren't the nutritional details of your sandwiches on the packets?

The volume of sandwiches, baguettes and wraps that our teams produce takes an awful lot of hard work and skill. Asking them to then select the right box for the right sandwich is, to be honest, one step more than we are currently prepared to ask of them. Additionally, on average a new product is introduced every week, which in all probability would lead to us wasting a lot of the bespoke packaging needed. A full nutritional breakdown can be found in the menu section on this website for each and every product at Pret. All of our shops have little 'z-cards' that list all the key nutritional details for most of the sandwiches, wraps and salads at Pret. Please ask any team member if you would like one of these. If you want to know about something while in the shop, any member of the team will happily find this out for you, or you could always ring us on 0845 205 0000 during office hours.

Can you make your hot drinks with soya milk?

Soya milk is now available in all of our shops. If it's not in your local Pret, have a word with the manager.

Can I still use my paper vouchers in Pret?

Our old paper vouchers have now been replaced with our sturdier Pret Cards! If you have any vouchers you wish to transfer over to a Pret Card, please send them to Customer Services, Pret A Manger, 1 Hudson's Place, London SW1V 1PZ or call us on 0845 205 0000.

Franchising (we don't)

Franchising – sorry we don’t. Please don’t call us and ask for a franchise because we don’t; we really don’t. We don’t franchise. The fact is, we don’t like to franchise, so we don’t.